A human-centered design consultancy that collaborates with clients & users to be more focused, adaptive & competitive.
Opportunity
A few STSM engineers that understood the problem, are developers and knowledgable about open source and the benefits of the Power platform wanted to address the discoverability of quality content, finding open source packages that are designed for Power and the ability to easily secure a virtual machine to load and test a package. They approached my design team to collaborate on exploring the problem further, validating their assumptions and building on their ideas to create a portal for Linux on Power. Key was the ability to aggregate hard to find information on the public web that would support "find it", "try it" and "exploit it".

Original Dashboard
Adam's UX team wanted SmartCare to be both responsive and adaptive based on laptop, tablet and mobile platforms.

Developer Workflow
Adam's UX teamwere able to identify specific roles to specific types of online tooling on both patches, packages and communities.

Interview Forms
Adam's UX team created interview templates to talk with developers and to compare and contrast individual answers with the aggregate.

Interview Matrix
Adam's UX team used IBM Design Blueprints as a platform to compare and contrast all developer interviews and create insights for concept development.

Work In Progress Concepts
Adam's UX team used Mural and sketching to come up with ways we could create web page structures for Linux on Power Developer Portal.

Onsite Interviews
Adam's UX team did both onsite and virtual interviews with specific developers to understand how they find, download and exploit binary packages.






Methods & Practices
They then engaged with content developers for Linux and Power to identify key vetted IBM and non-IBM resources, especially ones that have Power virtual machines to test packages on. It was decided to integrate the Open Source Power Applications Tool (OSPAT) tool that is designed to identify open source Power distributors for Power packages within our concept so developers can quickly search for packages from key open source distributors. The content was presented to a working committee of both zSystems and Power marketing, content and managers on coordinating existing web properties on both IBM.com and DeveloperWorks to get their perspective.
Using Mural as a key tool to ideate and align stakeholders on scope and proposed content and structure of a Linux on Power Developer Portal, Adam's UX team defined empathy and stakeholder maps as well as page structures. They designed a single web page that used Northstar design patterns and simple content areas so developers could get to free online resources, Power developer communities and social media feeds.
Impact & Outcome